Samsung Galaxy Note Edge Restarting Continuously

  1. AC Question's Avatar

    My Note Edge just recently started to reboot/restart every 10 minutes or so. It does NOT reboot when I take the SIM card out and just use wifi. I got a brand new SIM card and it started rebooting again. I reformatted it and restored my phone (there could be a problem there I realize). I also cleared out the cache. I have had to put my SIM card in an old phone and just use my Note Edge on wifi. Any ideas? I'm afraid that I am going to be new phone shopping soon.

    02-29-2016 04:50 PM

  2. sydneycooper1979's Avatar

    You should probably have it looked at by a professional. But yes, you may be phone shopping soon.

    02-29-2016 05:22 PM

  3. anon(2383976)'s Avatar

    May be your AP settings

    Posted via the Android Central App

    03-02-2016 11:40 AM

  4. RC_Cola's Avatar

    Or it could be your battery. I had a battery that would cause my edge to reboot until the power was down to 40% then it would stop rebooting

    03-03-2016 08:12 AM

  5. Thrifter.com

  6. RickJamez's Avatar

    Mine is doing exactly the same. I had my device reset once or twice a week, but today my device is constantly restarting as soon as my device boots up. This is really annoying, I'd remove SIM card/SD card and seeing the same thing. I guess this is as good as Samsung gets. 1 year of use then bam, good luck, buy the latest $700 dollar product again... Never going to buy any Samsung product in the future.

    03-15-2016 03:46 PM

  7. kieso's Avatar

    Mine restarts once in a while and the last time it did it corrupted my sd card, thanks so much Samsung

    03-16-2016 06:59 PM

  8. joganjani's Avatar

    Mine started doing the same. I have Stock AT&T.
    Android: 5.1.1
    Build: LMY47XN915AUCU2COI2

    Started booting since two days back. Bootes voluntarily. Tried;

    1. Removing SD Card.
    2. Safe mode worked fine so tried removing bunch of apps, still the same
    3. Did Factory Reset in recovery mode by wiping data

    Still boots after a while.

    03-26-2016 02:39 PM

  9. joganjani's Avatar

    Mine started doing the same. I have Stock AT&T.
    Android: 5.1.1
    Build: LMY47XN915AUCU2COI2

    Started booting since two days back. Bootes voluntarily. Tried;

    1. Removing SD Card.
    2. Safe mode worked fine so tried removing bunch of apps, still the same
    3. Did Factory Reset in recovery mode by wiping data

    Still boots after a while.

    Had sent to Samsung srvc center for repair. Just got the email with below details. Anybody can decipher it?

    Original Problem:
    OPERATION SYSTEM ISSUE - PLATFORM / SOFTWARE - BOOT UP FAILURE

    Problem found:
    IF/CHARGING PORT - FWT - SIDE KEY FAILURE

    Solution:
    REPLACED COMPONENT

    04-02-2016 12:42 AM

  10. Joseph Solomon1's Avatar

    Had sent to Samsung srvc center for repair. Just got the email with below details. Anybody can decipher it?

    Original Problem:
    OPERATION SYSTEM ISSUE - PLATFORM / SOFTWARE - BOOT UP FAILURE

    Problem found:
    IF/CHARGING PORT - FWT - SIDE KEY FAILURE

    Solution:
    REPLACED COMPONENT

    If your device keeps restarting & rebooting, it's more or less your factory Samsung battery needs replced. I personally recommend that you swap out for a new Power Bear battery which you can obtain via Amazon.com. Best wishes.

    12-28-2016 07:05 PM

  11. C Mosavi's Avatar

    If your device keeps restarting & rebooting, it's more or less your factory Samsung battery needs replced. I personally recommend that you swap out for a new Power Bear battery which you can obtain via Amazon.com. Best wishes.

    this is a hardware problem ...

    maybe CPU

    02-04-2018 03:07 AM

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